Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Greenville, SC operated by Pendleton Street Baptist Church where Parkmobile is offered.
Click a topic below to jump to that section, or just scroll through all sections.
Transaction Fees
Where Will Payment Appear?
Zone Numbers
Phone Number
Payment Methods
Session Management
Citation/Parking Operator Info
Transaction Fees:
The Parkmobile transaction fees are waived in your parking area. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas.
When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "ParkmobilePro Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the ‘Basic Membership’ instead of the ‘ParkmobilePro Membership’. Since your transaction fees are waived, you wouldn’t get the biggest advantage of a lowered transaction fee anyway. In the future there will be many more benefits included with the ‘ParkmobilePro Membership’ which may influence your decision to choose it for a monthly fee instead of the no monthly fee ‘Basic Membership’
By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to register an account. Registration fees are also waived over the phone. Customer can choose to download one of our mobile apps, register online or with a member services representative for free.
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
Parkmobile is the only payment option in this area. Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your zone number and space number to view your Parkmobile payment on a handheld device.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or meter. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking lot.
In the parking areas in Greenville, SC operated by Pendleton Street Baptist Church the zone numbers range from 3765-3766.
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5714 (877 PARK 714). If you are parking in Greenville, SC and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Credit Cards Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet.
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum allowed. In order to extend a transaction it must still be active and not yet expired. Example: if the maximum is 1 hour, and you chose 10 minutes, you can then extend your session before it expires for up to an additional 50 minutes. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
What do I do if I get a parking citation in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or call 864-232-7312. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session. You can also provide payment to PO Box 2108, Greenville, SC 29602-2108. If towed, locate the contact information for Elgins Towing on the towing signs in the parking lot.
Comments
Article is closed for comments.