Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the electric vehicle charging stations in Benicia, CA where Parkmobile is offered as a payment option.
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Transaction Fees
Payment Methods
Phone Number
Zone Numbers
Session Management
Transaction Fees:
When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "Preferred Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the "Basic Membership" instead of the "Preferred Membership". Since your transaction fees are the same with either membership type, you wouldn’t benefit from the "Preferred Membership". In the future there will be many more benefits included with the "Preferred Membership" which may influence your decision to choose it for a monthly fee instead of the no monthly fee "Basic Membership".
By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
The transaction fees for this area are as follows:
Basic Membership - $0.62 per transaction
Preferred Membership - $0.62 per transaction
Corporate Membership - $0.62 per transaction
Payment Methods Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, and American Express
Area Specific Parkmobile Phone Number:
None. The parking session payments made with Parkmobile at EV charging stations in Benecia, CA are completed in our mobile apps. At these EV charging stations, payment sessions cannot be started by calling the automated voice response system used in other areas.
Zone Number Information:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers may vary by street or area. You MUST identify your Parkmobile zone number from the green Parkmobile sticker on your meter.
In Benicia, CA the zone number is 3101.
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum allowed. In order to extend a transaction it must still be active and not yet expired. Example: if the maximum is 6 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 5 hours. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
Need more information about how to use the Parkmobile app at EV Charging Stations?
If you have more questions about the service in general, and also want to see a step by step guide on using the Parkmobile app to pay for your parking at EV charging stations that offer Parkmobile as a payment option, visit the How do I use Parkmobile at EV Charging Stations? article for information.
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