Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the electric vehicle charging stations in Wilmington, DE where Parkmobile is offered as a payment option.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
Preferred Membership - $0.25 per transaction
Corporate Membership - $0.25 per transaction
The payment methods accepted in your area are: Visa, MasterCard, Discover, and American Express
None. The parking session payments made with Parkmobile at EV charging stations in Wilmington, DE are completed in our mobile apps. At these EV charging stations, payment sessions cannot be started by calling the automated voice response system used in other areas.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers may vary by street or area. You MUST identify your Parkmobile zone number from the green Parkmobile sticker on your meter.
In Wilmington, DE the zone number is 9304.
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum allowed. In order to extend a transaction it must still be active and not yet expired. Example: if the maximum is 6 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 5 hours. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
Need more information about how to use the Parkmobile app at EV Charging Stations?
If you have more questions about the service in general, and also want to see a step by step guide on using the Parkmobile app to pay for your parking at EV charging stations that offer Parkmobile as a payment option, visit the How do I use Parkmobile at EV Charging Stations? article for information.