ParkMobile Wallet is a way for you to load an account balance with ParkMobile so that your future parking transactions are deducted from that balance instead of getting individually charged to your credit card. When your ParkMobile Wallet balance reaches $0 your primary credit card on file will be charged the amount you chose as your load amount to replenish the balance.
You can sign up for the ParkMobile Wallet after you have identified whether or not it is accepted as a payment method where you park. (See Which locations take ParkMobile Wallet?) To sign up for the ParkMobile Wallet, just access your account via your Personal Pages or mobile app (currently only in iPhone, Android, BlackBerry, Amazon Fire, and mobile web) and choose the ParkMobile Wallet as your payment method. Complete the required fields, select your load amount, and confirm. The next time you start a parking transaction in a parking area that accepts the Wallet, we'll charge your credit card on file the load amount you selected and your parking transactions will be deducted from that balance going forward.
Is there a cost to sign up for the ParkMobile Wallet?
No. You are not charged to sign up for the Wallet. After you select the Wallet, you will see a balance of $0.00. When you start a parking transaction in a parking area that accepts the Wallet, we'll charge your credit card on file the load amount you selected and your parking transactions will be deducted from that balance going forward.
Can I cancel the ParkMobile Wallet?
Yes. You can cancel the ParkMobile Wallet at any time. In the event that your Wallet account is closed for any reason, the unused balance will be returned (refunded) to your primary credit card associated to the account, or your PayPal account associated to the ParkMobile account, or check only if neither of the first two refund methods are possible. A check refund may take up to twenty (20) business days to be processed and delivered to you. Please note that accounts with a negative balance will not be refunded.
How much will I need to load on the ParkMobile Wallet?
The available load increments for Individual accounts are $25, $50, and $75. For Corporate accounts, the available load increments are $100, $250, and $500.
After I've signed up for ParkMobile Wallet, will I use a different process to create parking sessions?
No. You will use the same process to create parking sessions. The system will automatically deduct the parking fees from your Wallet balance.
Click here to learn more about how ParkMobile Wallet works in your parking location.