We are not able to cancel any sessions created or refund the fees you pay through ParkMobile. ParkMobile provides the technology to allow for mobile parking payments, but the funds go directly to the parking operator for your area. We don't have the access or ability to reverse or cancel transactions or to refund the fees the parking operator has collected.
If you believe you experienced a technical difficulty and would like for us to review your transactions for the possibility of a refund, please open a support ticket here in the Help Center and we will respond as soon as possible. If you'd like to reach out to your parking operator to see if they are willing to accommodate your request, we encourage you to do so.
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