Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by LAZ Parking in Atlanta, GA where Parkmobile is offered.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
ParkmobilePro Membership - $0.25 per transaction
Corporate Membership - $0.25 per transaction
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, zone number, and space number (where applicable) to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas operated by LAZ Parking in Atlanta, GA the zone number range is 151 to 155 & 1510-1517.
|Zone Number||Street Address or Area Name|
|151||102 Broad Street|
|152||International I and II|
|154||226 Courtland Street|
|155||102 Cone St|
|1510||Philips Arena Lot|
|1511||Medical Arts - 384 Peachtree St|
|1512||248 Trinity Avenue|
|1513||Pat O'Donnell - 140 Forsyth Street|
|1514||135 Forsyth Street|
|1515||134 Forsyth Street|
|1516||Academy Of Medicine - 875 West Peachtree Street|
|1517||463 Peachtree St - BON Lot|
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5714 (877 PARK 714). If you are parking in the parking areas operated by LAZ Parking in Atlanta, GA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
The credit cards accepted in your area are: Visa, MasterCard, Discover and American Express
You can stop a session early if you do not need the entire time available, and you will be charged the appropriate parking fee for the time used, according to the rate structure in your area. If you do not stop your session early it will automatically expire at the time noted when you started the session. This DOES NOT mean you will only be charged for the time you are there. It means that you will be charged according to the parking operators rate schedule based on the amount of time you were there. Example: If your lot offers several rates such as 2-hour, day, and overnight and you start a session at 8:00 a.m. that is set to expire the next morning at 2:59 a.m. and you manually stop your session early at 9:30 a.m. that same morning - you will be charged the 2-hour rate. Your session lasted less than 2 hours in a lot that offers a 2-hour rate. You won't be charged merely for the 1.5 hours you were there, but rather the 2-hour rate they offer.
You are not able to extend your parking sessions as all sessions expire at specific times. Some zones allow for early bird or day rates, while some carry over to overnight rate to expire in the morning (at the lots this is called "rate reset"). Some zones expire at 2:59 a.m. and some expire at 5:59 a.m. If you start a parking session that is a day rate and expires at 6:00 p.m., or an overnight rate that expires at 2:59 a.m. for example, you MUST start a new session when it expires in order to pay for additional time.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets or boot vehicles and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a wheel-boot, follow the instructions on the boot notice or call 404-605-9242. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.