Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Spokane, WA where Parkmobile is offered. This location is multi-vendor and parking stickers are either blue, green, or purple.
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The Parkmobile transaction fees are waived in your parking area. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas.
When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "ParkmobilePro Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the ‘Basic Membership’ instead of the ‘ParkmobilePro Membership’. Since your transaction fees are waived, you wouldn't get the biggest advantage of a lowered transaction fee anyway. In the future there will be many more benefits included with the ‘ParkmobilePro Membership’ which may influence your decision to choose it for a monthly fee instead of the no monthly fee ‘Basic Membership’
By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
Payment made through mobile app will appear on the space based meters in this area. Parking Services uses license plate recognition as well as handheld devices to verify your ParkMobile payment in the paid parking zone.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary from meter to meter. You MUST identify your Parkmobile zone number from the green green, blue, or purple color based on the meter max duration. Parkmobile signage located in your parking area or space.
In the parking areas in Spokane, WA zone numbers range from 80000 to 89999
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 833-930-0057. If you are parking in the parking areas in Spokane, WA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Note: This is a multi-vendor location so parking stickers will reflect a green, blue, or purple color based on the meter max duration. In Spokane, on-street parking payment is license plate number (Kiosk) and spaced based (meters). Payment made through a mobile app will appear on the space based meters. Parking Services uses license plate recognition as well as handheld devices to verify payment in the Paid Parking Zone.
The credit cards accepted in your area are: ParkMobile Wallet, PayPal, Visa, MasterCard, and American Express
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your chosen payment method. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum amount of time allowed. Example: if the maximum is 6 hours, and you chose 5 hours, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
As long as a parking ticket has not been sent to collections, the parking ticket can be paid online using a credit or debit card. The ticket number and license plate/VIN number are required. Pay Online: Here
Please contact Valley Empire Collections at 509-928-4611 if your vehicle was immobilized (boot or barnacle) by Parking Services or Website: Valley Empire Collection
Contact Crime Check at 509-456-2233 if your vehicle was towed. Crime Check can tell anyone who was towed where the vehicle is located and give them the tow company to learn what must happen in order to release the vehicle.
To dispute a citation, follow the instructions on the ticket or call 509-625-4409.
Hours of Operations: Monday - Friday between 8:00 AM to 5:00 PM, excluding holidays. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.