Parkmobile is a mobile payment solution. As certain information varies by location, the information in this article is ONLY for the parking areas operated by Vinci Park in Ottawa, Ontario where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees (based on Membership Level):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
ParkmobilePro Membership - $0.30 per transaction
Corporate Membership - $0.30 per transaction
Transaction fee is waived for zone 5635 at VIA Rail Kingston.
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the attendants will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to use correct information when creating a parking session so the parking attendant can view your parking transaction.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking attendants. Zone numbers vary by lot/area. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking area to ensure you start your session correctly.
In Vinci Park locations in Ottawa, Ontario the zone numbers range from 5601 to 5635.
|Zone Number||Location Address|
|5601||88 Metcalfe Street|
|5602||700 Sussex Drive|
|5603||245 Rideau Street|
|5604||93 George St|
|5605||383 Albert Street|
|5606||287 Lisgar St.|
|5607||260 MacLaren Street|
|5609||200 Catherine Street|
|5610||900 Bank Street|
|5611||1546 Scott Street|
|5612||261 Somerset Street W.|
|5613||29 Cartier Street|
|5614||1637 Woodroffe Ave.|
|5615||140 Somerset Street W.|
|5616||360 Laurier Ave. West|
|5617||388 MacLaren Street|
|5626||250 City Centre|
2745 Iris Street
340 McLeod Avenue
395 Terminal Road
Best Western 267 O’Connor
VIA Rail Kingston
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 855-727-7275 (855 727 PARK). If you are parking at Vinci Park locations in Ottawa, Ontario and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Payment Methods Accepted:
The payment methods accepted in your area are: Visa and MasterCard
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are not able to extend your parking sessions in these areas as each transaction is for that specific block of time. You can start a new session for an additional block of time after your initial session ends.
What do I do if I get a parking ticket/penalty in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To pay a fine, follow the instructions on the ticket. Appeals should be directed to the City of Ottawa by calling 311 from a local phone or by visiting https://www.ottawa.ca. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.
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