Parkmobile is a mobile payment solution. As certain information varies by location, the information in this article is ONLY for the parking areas in Vallejo, CA where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees (based on Membership Level and Payment Method):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose and which payment method you choose to use. View our Memberships article to learn more about the different membership levels. View What is Parkmobile Wallet? to learn more about Parkmobile Wallet and how it works.
The transaction fees for this area are as follows:
|Membership Level||Parkmobile Wallet as Primary Payment Method||With Other Payment Methods|
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
In this area, you will not receive a receipt to display in your vehicle. Instead, the officer will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers can vary by area. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking area to ensure you start your session correctly.
In the Vallejo, CA parking areas where Parkmobile is offered, the zone number is currently the same for all locations: 6789 & 6791.
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5718 (877 PARK 718). If you are parking in Vallejo, CA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Payment Methods Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are not able to extend your parking sessions in these areas as each transaction is for that specific block of time. You can start a new session for an additional block of time when your initial session is nearing expiration.
Vallejo Monthly Parking Permits
For important information regarding the way in which paid parking works in Vallejo or to sign up for a monthly permit, please click here.
While Parkmobile does provide some of the background technology and software for monthly parking permits; purchasing and front end management of the permits is done by the parking operator for the area where you park. Please contact the parking operator directly with your questions or concerns; they can access your permit account in order to make changes or updates.
What do I do if I get a parking ticket/penalty in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket. Or, call the Parking Citation line at (707) 651-7172 for information on the Initial Review process. Requests for an Initial Review must be received within 21 days. - See more at: http://www.ci.vallejo.ca.us/cms/One.aspx?portalId=13506&pageId=24940#sthash.gwkWbIpV.dpuf. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.
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