Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Croton on Hudson, NY where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees (based on Membership Level and Payment Method):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose and which payment method you choose to use. View our Memberships article to learn more about the different membership levels. View What is Parkmobile Wallet? to learn more about Parkmobile Wallet and how it works.
The transaction fees for this area are as follows:
|Membership Level||Parkmobile Wallet as Primary Payment Method||With Other Payment Methods|
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your space number and zone number to view your Parkmobile payment on a handheld device.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or meter. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas in Croton-on-Hudson, NY at the Croton-Harmon station, the zone numbers are 424 & 425.
|Zone Number||Location Name||Address|
|424||Daily Parking Lot||6 Veterans Plaza|
|425||Overflow Lot||South Riverside Avenue|
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5730. If you are parking in the parking areas in Croton on Hudson, NY and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
When choosing the amount of time you’d like to park, please note that the automated phone system is designed to recognize your spoken response. When you're in the automated system and you get to the part of the call where the system is asking if you'd like to park for a specific number of hours, you'll simply say 'yes' at that part of the call. After you say 'yes' the system will flow through the remaining prompts to guide you through the process to start your parking session.
Payment Methods Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum. Example: if the meter maximum is 8 hours, and you chose 1 hour, you can then extend your session before it expires for up to 7 additional hours. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well. If you begin a session using the hourly options, you cannot extend that session into a day rate or an overnight session. Overnight rate is available beginning at 4 pm. If you're already in an hourly or day rate session, you will not be able to extend that session for overnight, but you will be able to begin a new session at 4 pm.
What do I do if I get a parking citation in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or call 914-271-6266. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.
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