Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the University of Stanford operated parking areas in Stanford, CA where Parkmobile is offered.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
ParkmobilePro Membership - $0.30 per transaction
Corporate Membership - $0.30 per transaction
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, space number, and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or meter. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas operated by the University of Stanford in Stanford, CA zone numbers range from 7201-7297.
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5718 (877 PARK 718). If you are parking in the parking areas operated by the University of Stanford and call any other Parkmobile phone number you will be at risk of parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
The credit cards accepted in your area are: Visa, MasterCard, and Discover
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or call 650-723-9633 or visit http://transportation.stanford.edu/parking_info/CitationAppeal.shtml or https://www.citationprocessingcenter.com/index.aspx. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.