Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the area of Arlington, VA where Parkmobile is offered.
**Special Note - License plate numbers must be entered correctly. Include all numbers and letters when registering your vehicle. Parkmobile zone numbers must also be accurately entered when initiating parking sessions. Failure to enter complete and accurate license plate and/or zone numbers may result in the issuance of a parking citation. Arlington County will not void citations issued when a parking session was created using incorrect information.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose and which payment method you choose to use. View our Memberships article to learn more about the different membership levels. View What is Parkmobile Wallet? to learn more about Parkmobile Wallet and how it works.
The transaction fees for this area are as follows:
|Membership Level||Parkmobile Wallet as Primary Payment Method||With Other Payment Methods|
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary from block to block and the side of the street as well. You MUST identify your Parkmobile zone number from the Parkmobile sticker on the single space meter for your space (or the multi-space machine for your side of the block).
In Arlington, VA the zone numbers range from 54001 - 54721. The Pentagon City Zones are 54329 - 54377.
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5758 (877 PARK 758). If you are parking in Arlington, VA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum. Example: if the meter maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
There are many zones here which recognize a '30-minute no return time'. This means if your session ends you must move your vehicle for at least 30 minutes before starting another paid parking session in that zone.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.