Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by SP Plus in Decatur, GA where Parkmobile is offered.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
ParkmobilePro Membership - $0.30 per transaction
Corporate Membership - $0.30 per transaction
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
For on-street parking (in zone 7801 & 7802) Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, zone number, and space number (where applicable) to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
For off-street parking (in zone 7701 - 7705) Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use primarily your space number and zone number to view your Parkmobile payment on a handheld device.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by geographical area. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking lot.
In the parking areas operated by Standard Parking in Decatur, GA the zone numbers are 7801 & 7802 for on-street parking, and 7701 - 7705 for off-street parking.
|Zone Number||Location||Type of Parking|
|7701||320 Church Street||Off-Street Parking|
|7702||235 E Ponce||Off-Street Parking|
|7705||One West Court Square||Off-Street Parking|
|7801||300 W Ponce De Leon Ave||On-Street Parking|
|7801||200 W Ponce De Leon Ave||On-Street Parking|
|7801||100 W Ponce De Leon Ave||On-Street Parking|
|7801||100 E Ponce De Leon Ave||On-Street Parking|
|7801||200 E Ponce De Leon Ave||On-Street Parking|
|7801||400 W Trinity Pl||On-Street Parking|
|7801||300 W Ponce De Leon Pl||On-Street Parking|
|7801||200 W Ponce De Leon Pl||On-Street Parking|
|7801||200 Swanton Way||On-Street Parking|
|7801||1300 Commerce Dr||On-Street Parking|
|7801||2700 Commerce Dr||On-Street Parking|
|7801||2600 Commerce Dr||On-Street Parking|
|7801||200 N McDonough St||On-Street Parking|
|7801||100 N McDonough St||On-Street Parking|
|7801||1300 N McDonough St||On-Street Parking|
|7801||100 Clairmont Ave||On-Street Parking|
|7801||100 Court St||On-Street Parking|
|7801||400 Church St||On-Street Parking|
|7801||200 Sycamore St||On-Street Parking|
|7801||400 N Candler St||On-Street Parking|
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5714 (877 PARK 714). If you are parking in the parking areas in Decatur, GA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
The credit cards accepted in your area are: Visa, MasterCard, Discover, and American Express
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum allowed. In order to extend a transaction it must still be active and not yet expired. Example: if the maximum is 4 hours, and you chose 1 hour, you can then extend your session before it expires for up to an additional 3 hours. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
Additionally, in zone 7801 there is a minimum purchase of $2.00 required.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.