ParkMobile is a pay-by-phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the areas in Lakeland, FL, where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees (based on Membership Level):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.45 per transaction
ParkmobilePro Membership - $0.40 per transaction
Corporate Membership - $0.40 per transaction
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
ParkMobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, zone number, and space number (where applicable) to view your Parkmobile payment on a handheld device.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or meter. The zone number listed below is provided as a reference only. You MUST identify your ParkMobile zone number from the ParkMobile signage in your parking area to ensure you start your session correctly.
The parking areas in Lakeland, FL, zone numbers range from 2701 to 2706.
|Zone Number||Location Name
|2701||Main St. Garage||314 E. Main St.|
|2704||Bay St.||300 N. Kentucky Ave.|
|2705||Tennessee Ave.||200 & 300 N.|
|2706||Oak St.||200 Oak St.|
|2725||Downtown Peripheral||200 & 300 N Mass Ave, 100 W Main St, 100 W Orange St, & 100-500 E Orange St|
Area Specific Parkmobile Phone Number:
The ParkMobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5714 (877-PARK-714). If you are parking in the parking areas in Lakeland, FL, and call any other ParkMobile phone number, you will be at risk of parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Payment Methods Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, and Parkmobile Wallet
Can transactions in zones in this area be stopped? Extended? Why or why not?
The first 2 hours of parking in these parking areas are free. After the two (2) free hours are used, you'll need to initiate a parking session through ParkMobile to pay for more time.
You cannot stop a session once it starts. You must select the amount of time you want in advance and pay for that time with your credit card. If you choose more time than you need, you cannot stop the session or get a refund.
You can extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the maximum parking time allowed. To extend a transaction, it must still be active and not yet expired. For example: if the maximum is 5 hours, and you chose 1 hour, you can extend your session for up to an additional 4 hours before it expires. Note that extensions are separate transactions, and each extension carries a transaction fee.
In this zone, there is a "2-hour no-return time" in zone 2705. This means if your session ends, you must move your vehicle for at least 30 minutes before starting another paid parking session in that zone.
What do I do if I get a parking citation in this area?
ParkMobile does not own, operate, manage, or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or call 863-834-6303 or 863-603-6412. You can log on to your Personal Pages online at www.ParkMobile.com to obtain a receipt for your parking session.
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