Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas at the University of Vermont in Burlington, VT where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees (based on Membership Level):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.30 per transaction
ParkmobilePro Membership - $0.30 per transaction
Corporate Membership - $0.30 per transaction
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter or pay station, the officer will use your zone number and space number to view your Parkmobile payment on a handheld device.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or meter. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas University of Vermont in Burlington, VT, zone numbers range from 6001-6044.
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5010 (877 PARK 010). If you are parking in the parking areas at University of Vermont in Burlington, VT and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Credit Cards Accepted:
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum.
The zone where you are parked is limited in time to what the posted sign reads of your metered space. If you pay for your parking with Parkmobile and do not pay for the maximum time, but then want to use Parkmobile to pay for the remainder of the time left until the maximum, you MUST do so PRIOR to when your original time session is due to expire. If you wait until after your original time expired, you will not be able to extend your session to the maximum time period using Parkmobile.
Example: You park your car at 9:00 AM at a zone with a 2 hour time limit and you pay only until 9:45 AM. You decide you need to park until the maximum limit which would end at 11:00AM. If you wish to use Parkmobile to do so, you must extend your session by no later than 9:45AM. You will be unable to use the system to pay to extend your session if you wait until the original time expires.
This means if your session ends you must move your vehicle for at least 2 hours before starting another paid parking session in that zone. This is what is recognized as a '2-hour no return time'.
By limiting the maximum parking time, more than one vehicle is able to utilize the space. Metered parking promotes short-term parking. If you need to park your vehicle longer than the posted time limit, please park in a parking lots designated for long-term parking with a higher maximum.
If you have any questions about this regulation, please reach out directly to your parking operator so they can provide you the most accurate and applicable information for your area.
Please note: There is $0 cost to extend parking sessions.
What do I do if I get a citation in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.
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