Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas/garages operated by Atlantic Services Group in Washington, DC where Parkmobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
Transaction Fees & Membership Levels:
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. In some areas transaction fees vary based on which level of membership you choose, but in this area, the transaction fee is $0.50 regardless of membership level. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.50 per transaction
ParkmobilePro Membership - $0.50 per transaction
Corporate Membership - $0.50 per transaction
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
Parkmobile payments do not integrate with machines in this area. The attendant will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot or metered, on-street parking space. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking lot or at your metered, on-street space.
In the parking areas operated by Atlantic Services Group in Washington, DC the zone numbers range from 5301-5304.
|Zone Number||Location Name / Address|
|5301||2020 K St NW|
|5302||Caroll Square / 975 F St NW|
|5303||Tenley Mall / 4200 Wisconsin Ave NW|
|5304||87 Nats Lot / 1620 South Capital SE|
Area Specific Parkmobile Phone Number:
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5758 (877 PARK 758). If you are parking in the parking areas operated by Atlantic Services Group in Washington, DC and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Payment Methods Accepted:
The payment methods accepted in your area are: Visa, MasterCard, Discover, and American Express
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can stop a session early if you do not need the entire time available, and you will be charged the appropriate parking fee for the time used, according to the rate structure in your area. If you do not stop your session early it will automatically expire at the time noted when you started the session.
These parking sessions can't be extended. If you need additional time beyond what is available when you start the session, you can create a new session once the initial one ends, or you can stop the initial session early and start a new one to get a new automatic deactivation time (this is the best choice for avoiding any gaps in paid parking coverage.)
What do I do if I get a parking citation in this area?
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket.
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