Parkmobile's permit system allows you to renew or pay for your permit automatically! Renewal options are determined by the parking authority in your area, but in most cases, you will have an auto renew and an auto pay option.
Choose this option if you would like the system to use the details associated with your active permit in order to create a new permit for the next term. If you are parking in an area that offers monthly permits, the system would send you an email around the 23rd of each month prompting you to go in and pay for next month's permit. The system will NOT automatically charge the credit card on file, so it is imperative that you go in and pay before the beginning of the next month's term (typically, the 1st of the next month). You will select the auto renew option on the permit application page as shown below:
If you've properly selected the auto renew option, your active permit will look like this:
Choose this option if you would like the system to automatically charge the credit card on file for the next term's permit. If monthly permits are offered in your area, you will typically be charged on the 25th of each month. You can easily choose the auto pay option during checkout by checking the auto pay box as shown below:
If you've properly selected the auto pay option, your active permit will look like this:
If you forgot to choose auto pay when checking out, you may add the option by following these steps:
1) Choose ‘Payment management’ under the ‘Payment’ option (located in the navigation window under your parking authority's logo)
2) Click 'Add payment preference'.
3) Click on your permit ID which should appear in the 'Unselected products' box.
4) Click the arrow which points left. Your permit ID will now appear in the 'Selected products' box.
5) Click 'Save'
Payment Failures:When you've selected the auto pay option, the system will try to charge your card for the next term's permit. In some cases, we might have trouble charging the credit card on file. A payment failure can occur when you receive a new card, update your billing address, or when your credit card expires. A payment failure does not necessarily indicate that you have insufficient funds to process the charge. It is very important to keep a valid email address on file so that you may receive notification of a payment failure. It is your responsibility to ensure your permit is paid for, so please check your email to ensure the next term's permit has been issued successfully. If your card is charged successfully, you will receive a confirmation email from the system along with a new hang tag (in areas that utilize hang tags).