ParkMobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for parking areas operated in Alexandria, VA where ParkMobile is offered.
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There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
|Membership Level||Parkmobile Wallet as Primary Payment Method||With Other Payment Methods|
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will primarily use your zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary from lot to lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas in Alexandria, VA the zone numbers range from 44000-44999.
The Parkmobile toll-free phone number to reach the automated system to register and/or start, stop or extend your parking sessions is: 877-727-5758 (877 PARK 758). If you are parking in the areas in Alexandria, VA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
You can stop a session early if you do not need the entire time available, and you will be charged the appropriate parking fee for the time used, according to the rate structure in your area. If you do not stop your session early it will automatically expire at the time noted when you started the session.
Please Note: You will be able to start, stop, or extend a parking session if need be.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or visit www.alexandriava.gov/Parking
You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session. Call the police non-emergency number at 703-746-4444 to make sure the vehicle has been booted or towed by the City. The number for the impounding office is 703.746.4664.
Note: Vehicles are boot eligible if there are three or more unpaid parking tickets on file.