ParkMobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Lawrence, MA where ParkMobile is offered.
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Where Will Payment Appear?
Citation/Parking Operator Info
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. In some areas transaction fees vary based on which level of membership you choose, but in Lawrence, MA the transaction fee is $0.30 regardless of membership level. View our Memberships article to learn more about the different membership levels.
The transaction fees for this area are as follows:
Basic Membership - $0.35 per transaction
ParkMobilePro Membership - $0.35 per transaction
Corporate Membership - $0.35 per transaction
There are ParkMobilePro and Corporate Memberships available, but at this time neither would benefit you over the Basic Membership since discounts are not based on membership level in Lawrence, MA. You should choose Basic Membership during registration. By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
ParkMobile has agreed to discount the transaction fees ($0.15) for qualifying City of Lawrence, MA residents. For more information about the Resident Discount Parking Program, please contact the city of Lawrence, MA directly.
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
ParkMobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number and zone number to view your ParkMobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot. The zone number listing below is provided as a reference only. You MUST identify your ParkMobile zone number from the ParkMobile signage located in your parking area to ensure you start your session correctly.
In the parking areas in Lawrence, MA the zone number range is 78100-78163.
Area Specific ParkMobile Phone Number:
The ParkMobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5717 (877 PARK 717). If you are parking in Lawrence, MA and call any other ParkMobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
Payment Methods Accepted:
The payment methods accepted in your area are: Visa, MasterCard, Discover, and American Express.
Can transactions in zones in this area be stopped? Extended? Why or why not?
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum. Example: if the meter maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.
What do I do if I get a parking citation in this area?
ParkMobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you.
To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.
Note about special rates for residents of Lawrence, MA:
If your vehicle's license plate is registered as a resident through the city, you will see your transaction fees discounted. To start the resident registration process, or for further information, please contact the City of Lawrence, MA Parking System Office at (978) 620-3691 or email at firstname.lastname@example.org.
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