Google Pay Frequently Asked Questions

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In select areas you can now pay for your parking using Google Pay without registering for a ParkMobile account.  Google Pay is a fast, simple way to pay online or make contactless payments with your phone. Your payment info is protected with multiple layers of security so you can pay with peace of mind – all the time. 

Please visit Google's Help Center for full details and FAQ.

Still need help? Submit a support request and ParkMobile's Member Services team will be happy to assist you.

 

What is Google Pay?

Why is ParkMobile partnering with Google to enable this? 

What is the difference in features between the Google Pay app and the ParkMobile app?

Are there differences in the parking rates or policies in Google Pay versus the main ParkMobile app?

How do I make a ParkMobile payment through Google Pay?

Where do I find my parking receipt?

Why can't I extend the time of my parking session in the Google Pay app?

Where can I use the Google Pay app to pay for parking?

I see a ParkMobile sign, but I cannot use the Google Pay app to make a payment? 

I already have a ParkMobile account. Can I use that in the Google Pay app? 

If I am having problems, who do I contact? 

What are your future plans with Google Pay? 

What cities can I use Google Pay + ParkMobile? 

 

 

 

What is Google Pay? 

Google Pay is a safe, simple, and helpful way to pay and manage your money. 

Why is ParkMobile partnering with Google to enable this? 

Our customers' digital needs are changing faster than ever before, and we want to make sure we are providing them with more choices when it comes to parking payments. Customers will now have the option to pay for parking in the way that best suits their needs, whether that is through the ParkMobile app or a 3rd party solution like the Google Pay app. 

What is the difference in features between the Google Pay app and the ParkMobile app? 

The ParkMobile app has more advanced features and functionality than the Google Pay app. Additionally, the ParkMobile app offers the ability to make parking reservations in advance.  The Google Pay app provides a more lightweight option for people who may not want to download a full-featured parking app.  

Are there differences in the parking rates or policies in Google Pay versus the main ParkMobile app? 

No. All rates and policies in the Google Pay app and the main ParkMobile app are the same. 

How do I make a ParkMobile payment through Google Pay? 

Open the app and tapPay for parkingfrom the home screen. 

TapStart new session. 

Enter your parking zone number. In certain locations, you will also be prompted to add the parking space number as well, but it is not always required. If it’s your first-time parking with Google Pay, you’ll also enter your license plate number.  

 If it’s your first-time parking with Google Pay, you’ll also enter your license plate number.  

Add time and finish the payment. If you need to add more time later, go back to the session and chooseAdd time.  

Where do I find my parking receipt? 

You can find your receipt in the "Activity" tab of the Google Play app. 

Why can't I extend the time of my parking session in the Google Pay app? 

You can only extend up to the maximum time allowed for that parking spot. So, if it is a 2-hour parking spot, you will not be able to extend the time of your parking session past the 2 hours. You can find more information about specific parking policies on ParkMobile's general FAQ

Where can I use the Google Pay app to pay for parking?  

You can use the Google Pay app to pay for parking in 240 cities across the U.S. You can see a complete list of locations here

I see a ParkMobile sign, but I cannot use the Google Pay app to make a payment? 

The ParkMobile/Google Pay app is not available in all ParkMobile locations or for all zonesYou can still use the main ParkMobile app to pay in any places where Google Pay is not accepted.  

I already have a ParkMobile account. Can I use that in the Google Pay app? 

Payments through the Google Pay app are not associated with your main ParkMobile account. Your account with Google Pay will be a separate account connected to your Google profile. 

If I am having problems, who do I contact? 

 For issues related to ParkMobile and your parking transaction, visit our help center at support.parkmobile.io. For issues related to your Google Pay account, use the “Get Help” button in the Google Pay app. 

What are your future plans with Google Pay? 

 We're excited to collaborate with Google and look forward to working together to find new innovative ways to add value to our customers. 

What cities can I use Google Pay + ParkMobile? 

You can use Google Pay and ParkMobile in over 240 cities across the U.S.  You can see a full list of those cities below. There will be many more cities coming soon. Note, because you see a city on the list does not mean that every ParkMobile spot or zone in that location will be available through Google Pay at this time.

Ajax
Albuquerque
Allendale
Alpharetta
Ames
Amherst
Annapolis
Arlington
Asbury Park
Asheboro
Asheville
Athens
Atlanta
Atlantic City
Augusta
Austin
Bar harbor
Barre
Beaufort
Bel Air
Bellevue
Belmar
Bend
Benicia
Berkeley
Bethany Beach
Birmingham
Bloomfield
Boca Raton
Boise
Boulder
Brevard
Brookhaven
Brunswick
Buffalo
Burlington
Caldwell
Cape May
Capitola
Carolina Beach
Cedar Falls
Chagrin Falls
Chapel Hill
Charles Town
Charleston
Charlestown
Charlotte
Charlotte County
Charlottesville
Chattanooga
Chicago
Cincinnati
Clear Lake
Cleveland
College Park
College Station
Colorado Springs
Columbia
Columbus
Conshohocken
Costa Mesa
Cullowhee
Dallas
Danbury
Davenport
Decatur
Deerfield Beach
Delray Beach
Denton
Denver
Doral
Doylestown
Durham
East Orange
Elburn
Elizabeth
Englewood
Eugene
Falls Church
Flagstaff
Fontana
Fort Worth
Frederick
Freeport
Fresno
Golden
Grand Rapids
Great Neck Plaza
Greensboro
Greenville
Greenwich
Gretna
Grosse Pointe
Grosse Pointe Park
Guttenberg
Hanover
Harpers Ferry
Harrisburg
Harrison
Harrisonburg
Hastings-on-Hudson
Hoboken
Hollywood
Honolulu
Houghton
Houston
Huntington
Huntsville
Idaho Springs
Indianapolis
Islip
Ithaca
Jackson
Jenkintown
Jersey City
Kalamazoo
Kansas City
Keene
Knoxville
La Crosse
Lake Forest
Lake Georg
Lakeland
Lakewood
Lambertville
Lancaster
Laramie
Leesburg
Lewisville
Lexington
Lima
Little Rock
Los Angeles
Madeira Beach
Madison
Manhattan
Manitou Springs
Menomonie
Meridian
Miami
Miami Beach
Middletown
Milford
Milwaukee
Minneapolis
Montclair
Morgantown
Mount Clemens
Mountain Village
Nacogdoches
Nampa
Nantucket
Nashville
New Brunswick
New Haven
New Hope
New Orleans
New Rochelle
New York
Newark
Newport Beach
North Wildwood
Northampton
Norwalk
Nyack
Oakland
Ogden
Oklahoma City
Orangetown
Orlando
Oxnard
Oxon Hill
Palm Beach
Passaic
Philadelphia
Phoenix
Pittsburgh
Platteville
Port McNeill
Portsmouth
Pottstown
Prince George's County
Princeton Junction
Puyallup
Queens
Reading
Redondo Beach
Rehoboth Beach
Riverside
Roanoke
Rochester
Rockville
Rolla
Rosemont
Roswell
Rowayton
Royal Oak
Sacramento
San Bernaddino
San Diego
San Franscico
San Leandro
San Luis
Santa Ana
Santa Cruz
Santa Fe
Sault Ste Marie
Seaside
Shreveport
Sioux City
South San Francisco
St Cloud
St. Petersburg
Stamford
State College
Stillwater
Stockton
Takoma Park
Tampa
Tempe
Toledo
Traverse City
Treasure Island
Tuxedo
Vail
Vallejo
Ventura
Verona
Walnut Creek
Washington
West New York
West Palm Beach
Wheeling
Wildwood
Wildwood Crest
Williston
Winchester
Winooski
Winston-Salem
Woodbridge
Yonkers
York

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