ParkMobile makes it quick and easy to change your password. You can change your password in the ParkMobile app or on the ParkMobile.io website. Here's how you do it.
Changing your Password in the App
In the app, touch the "Settings" button. Then select "Account Setting". Select "Change Password". Enter your current password, and then your new password and touch "Save". Your new password will need to meet the following requirements:
- At least 8-25 characters.
- An uppercase and lowercase letter
- At least one number
- At least one of these special characters !@#$%^
You can see how this works in the screens below.
Changing Your Password on the Web
You can also change your password on the ParkMobile.io website using this link - https://app.parkmobile.io/account/settings. The same password requirements apply. You can see how this works in the screens below.
If you do not remember your password, sign out of the app or web. Go back to the sign-in page in the app or web and select "Forgot Password". Enter your account email address or phone number. You will get a link with password reset instructions. Click on that link and create your new password.
Then go back to the ParkMobile app or ParkMobile.io website to sign in with your new password.
If you are still having password problems, please submit a support ticket and a representative will get back to you.