ParkMobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is only for the parking areas operated by College Park, MD, where ParkMobile is offered.
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Citation/Parking Operator Info
Transaction Fees (based on Membership Level):
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. The transaction fee in this location is $0.40.
How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?
ParkMobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, zone numbers (and space numbers, where applicable) to view your ParkMobile payment on a handheld device.
Zone Number Information and Range:
Zone numbers are a critical part of your transaction and must be recorded accurately to ensure your parking session is identified correctly by parking enforcement officers. Zone numbers can vary by area. You MUST identify your ParkMobile zone number from the ParkMobile signage located in your parking lot.
In the parking areas in College Park, MD, where ParkMobile is offered, the zone numbers are 19910-19928.
Area Specific ParkMobile Phone Number:
The ParkMobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is 877-727-9990. If you are parking in the parking areas in College Park, MD, and call any other ParkMobile phone number, you will be at risk of parking in a zone in the wrong geographical area, and the parking officers in your area wouldn't see your parking payment in that case.
The credit cards accepted in your area are: Visa, Discover, Mastercard, American Express, and ParkMobile Wallet.
Can transactions in zones in this area be stopped? Extended? Why or why not?
You cannot stop a session once started. You must choose and pay for a set amount of time in advance with your credit card. If you select more time than needed, you cannot stop the session or get a refund. You can extend your parking time if you need more than initially paid, as long as you haven't hit the meter maximum. For example, if the maximum is 2 hours and you initially choose 1 hour, you can extend before it expires for another hour. Note that each extension is a separate transaction with a fee.
What do I do if I get a parking citation in this area?
ParkMobile does not own, operate, manage, or enforce the parking areas. We don’t issue tickets, and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your parking confirmation email to include with your dispute.
Call 240-487-3509 to pay by phone, or visit them online here. Customers can also pay by mail or in person. Appeals may be submitted online, in person, or by mail within fourteen (14) calendar days from the date of ticket issuance. City Hall is located at 7401 Baltimore Avenue, College Park, MD 20740.
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