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  1. Customer Care
  2. Technical Help

Technical Help

This category includes forums and articles to address technical questions about mobile apps, text to park (where available), and the IVR (interactive voice response) system by phone.

Mobile Apps

  • Sign in to the Mobile App
  • Why does the app need to access my Contacts?
  • Why Does The App Need Access To My Camera?
  • How To Solve Error "Couldn't install on USB storage or SD card"
  • Gateway Renellie - Doral, FL - Promo/Validation Code Usage
  • How to Activate Facial ID Recognition
See all 14 articles

Parking & Account Alerts

  • I did not receive a reminder before my parking session expired

Personal Pages & Website

  • Disclaimer, Copyright and Trademark Information for this Help Center
  • Cross-Site Forgery Error Message
  • Can I log in on the mobile app and Personal Pages at the same time?
  • How does the 'Visitor' functionality work in Personal Pages?
  • What are Personal Pages?

Automated Phone System

  • Enabling caller ID
  • The system does not recognize my mobile number
  • Can I use Parkmobile if I am deaf or hard of hearing?
  • Does it matter which phone I use to start a parking session?

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