You can update your payment information from your Android app. To do so:
Tap the Menu button on your device. The menu bar appears at the bottom of the screen. Tap Settings. Tap Payment Methods from the list.
There are several payment methods allowed within the Parkmobile system but you must choose one that is accepted by your parking authority. You would not want to try to use PayPal, for example, in an area that doesn’t accept PayPal as a payment method. So only choose to add the Parkmobile Wallet or PayPal if you are certain that payment method is accepted in your area. To view a list of which areas accept these payment methods you can view the links on that page or locate this information in our Help Center.
Near the bottom of the page you’ll see the Credit Card section and the credit card information you’ve previously added to your account. Tap the appropriate button at the bottom of the page (to Add a Secondary Card, Swap Cards, etc.) or, to update your Primary Credit Card or Secondary Card (if applicable) just tap the card details shown. The Update Credit Card page will appear with some details shown and some blank. You will NEVER see your credit card number, security code or zip code shown here. Enter your credit card number, expiration date, card security code, and your card’s billing zip code. Tap the Save Changes button at the bottom of the screen. If you have a Secondary card and you’d like to make it your Primary instead you can tap the ‘Swap Primary and Secondary’ button and it will flip the two cards so that your Secondary card becomes your Primary, and vice versa. As explained at the bottom of the Payment Methods page, Your secondary credit card will be used in the event that your payment is declined or your primary card type is not accepted in the zone in which you are trying to park. A primary card cannot be deleted. To delete a secondary card, tap the ‘Delete’ button next to the card details.
How Do I Add/Update/Remove a Payment Method?
In the ParkMobile App, you will see a three horizontal line menu in the top right corner of the app’s homepage. Tap that to open the settings tab.
- Tap “payment”, to see the list of current payment methods connected to your account (please note: Apple and Google Pay will not appear on this screen)
- Tap “add payment method” to enter your card details
- Tap “add card”. This will add the card and bring you back to the updated list of payment methods
There is not a way to edit a card’s details after it has been added to the account, and instead you will need to remove the card and re-add it with the updated information.
To Remove a Card
- Tap the three dot menu beside the card you’d like to remove
- Tap “remove card” and confirm your choice by tapping it again.
- If you have multiple payment methods on the account, you will also see the option to mark the payment method as the default in the same menu.
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