Account & Transaction Management
Frequently Asked Questions - Account & Transaction Management
Registration / Sign Up
Account Management
- Why can't I just change the expiration date of the credit card on file?
- How do I add a license plate to my account using the ParkMobile app for Android?
- How do I change my payment method in the Parkmobile app for Windows Phone?
- How do I add a license plate to my account using the ParkMobile app for iPhone?
- How do I change my payment method in the Parkmobile app for Android?
- How do I change my payment method in the ParkMobile app for iPhone?
Parking Session Management
- Start, stop, or extend a session without your mobile phone, or in areas with no signal
- What is a zone number and how do I find it?
- Why must I select my location?
- Can I extend a parking session?
- Why can't I add time to my session?
- Can I stop a parking session?
Enforcement & Penalties
Corporate Fleets
- ParkMobile for Business Fleet Accounts
- How do I add another user to my Business account?
- How do I add another license plate number to my Parkmobile for Business account?
- How do I change the payment method on my fleet account?
- How do I change or stop the text and/or email alerts that I receive? Can I adjust the alerts my employees receive?