After registering a new account or signing into an existing account, you are prompted for your Parking Zone Number:

After entering the zone number, you should review the location associated with the zone number that you entered. If your GPS is turned on for ParkMobile, the app will populate your city or location based on that. If incorrect, you can tap the location field to change it. Additionally, you can choose to park a different vehicle by tapping the Vehicle field (the license plate number you set as primary/default is what populates here):

Depending on the zone coding for your parking area, as determined by your parking operator/authority, you may be prompted to choose the amount of time you would like to park. In areas where specific blocks of time are offered (daily rate, night rate, etc.), you will simply tap that option. Otherwise, you can choose your desired time in hours and minutes, as shown below.

Note: if your parking area allows for the functionality for you to start your session and stop it when you are ready instead of selecting your time and submitting a charge in advance, this duration selection step will be skipped and you'll be taken directly to the confirmation to start parking screen shown in the next step.

In cases where only one parking duration exists, the confirmation to start parking screen is automatically populated. The confirmation to start parking screen also appears after you have selected the amount of time you would like to park (discussed above) or when you are in the areas mentioned where you aren't required to choose a duration in advance:

When you tap "Start Parking" in the confirmation to start parking screen discussed in the previous step, your session will be activated and the "Active Session" screen will be shown. If a problem exists or your charge doesn't successfully process, instead of getting the screen shown below you would receive an appropriate error message instead. 

How Do I Start a Session?

To start a session, you will need the zone number for your parking area. You can see nearby zones on the app’s parking map, as well as on the signs/stickers around the parking area. 

• Tap on the zone on the parking map OR enter the zone number into the search feature in the top left corner of the parking map
• Confirm what city/state you are parking in
• Select the duration of the session to see a preview of the end time for the session, as well as the fee you will be charged 
• Press “continue” to move to the confirmation page, where you can review the details of your session
• On the confirmation page, you can choose your preferred license plate and payment method for the session.
• After ensuring all session details are correct, proceed with payment by pressing the “buy” button
• Your session will begin immediately upon checkout, and you will see confirmation of the session starting and be able to view the active session at the top of the app’s homepage

Please note: No information about a session can be altered after it begins, so it is essential to make sure the license plate and zone information are correct in order to best avoid a potential citation.

Updated for the One App