No, parking transactions can't be changed after they are created. They are made to be tamper-proof. There are no refunds for sessions with incorrect information.
If you created a parking session but then identify an error in one of the required pieces of information (like zone number, space number, location, or license plate number), you'll need to take one of the following actions, depending on where you park:
Where allowed, stop the active parking transaction and then create a new transaction using the correct information, or if the original session cannot be stopped, simply begin a new session immediately via app or online at Parkmobile.io.
If you park in an area where you must pay in advance, you cannot stop these transactions. You will have to create a new parking session with the right information or risk getting a ticket. The parking authority is not likely to forgive you, but they may make an exception for first-time offenders. If you need to learn more, you can refer to the local signage or meters.
We can't refund you for any mistaken transaction, as Parkmobile is only the payment solution and does not collect the parking fees you pay. Your parking charges go directly to the parking operator for your area, and Parkmobile does not have the ability or access to refund or reverse charges to your card.
Comments
Article is closed for comments.